
Can a customer easily switch from one SaaS vendor to another if something goes wrong?

Can a customer easily switch from one SaaS vendor to another if something goes wrong?
We caught up with Angel Diaz – the VP who leads IBM’s OpenStack efforts and overall work on open source software & standards — prior to his speaking opportunity at the OpenStack Design Summit.
Article discusses some of the industry conversation around high availability concerns in the Folsom release of OpenStack.