The Cloud Standards Customer Council (CSCC) has developed and published a document called the Practical Guide to Service Level Agreements (SLA). The guide is a straightforward document that takes a reader through the steps to construct a cloud SLA that meets the cloud consumer’s business requirements.
Posted in: Standards
Tagged in: cloud, cloud-adoption, cloud-computing, cloud-services, cloud-standards, Cloud-Standards-Customer-Council, cloudchat, CSCC, provider, security, SLA
