As mentioned by Marcela Adan in her blog post “Integrated service management for cloud: The heart of the IBM Cloud Service Provider Platform,” Tivoli Service Automation Manager (as part of IBM Service Delivery Manager) is the heart of the “manage” pillar of IBM Cloud Service Provider Platform. According to my personal experience, it is also the core of several IBM private and public cloud implementations all over the world.
Posted in: Delivery
Tagged in: Alfredo-Olivieri, automation, cloud, cloud-delivery, delivery, ibm, ibmcloud, private-cloud, provider, public-cloud, service, service-management, Tivoli, Tivoli-Service-Automation-Manager, TSAM, virtualization
